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Description
Overview
1 Plus 1 Cares, with locations in San Jose and Santa Clara, California, is a caregiving platform that specializes in providing in-home care services to seniors and families. Founded in 2007, the agency focuses on making quality care accessible and affordable by matching families with qualified caregivers.
This agency offers a caregiver referral model that allows families to choose between hiring directly or through the agency. Services include companionship, personal assistance, transportation, and specialized care for chronic conditions or post-surgery recovery.
Core Services and Specialization
- In-Home Care: Offers non-medical care services such as light housekeeping, companionship, cooking, medication reminders, transportation, grocery shopping, dressing, bathing, and laundry.
- Senior Care Companion: Provides companionship and social interaction to combat loneliness.
- Special Needs Care: Assists individuals with special needs, ensuring they receive personalized support.
- Care Coordination: Handles logistics and coordination to ensure seamless care delivery.
Key Features:
- Vetted Caregivers: Caregivers undergo thorough vetting processes to ensure reliability and safety.
- Innovative Technology: Utilizes an app to connect families with caregivers, allowing for easy job posting, browsing, and communication.
- Flexible Pricing: Families and caregivers can set their own rates, providing flexibility in care arrangements.
- Premium Concierge Services: Offers personalized support with a dedicated advocate for clients choosing premium services.
- 24/7 Support: Provides around-the-clock assistance for any care-related needs.
Client Feedback
Clients highlight the agency’s responsiveness, professionalism, and ability to match caregivers effectively with client needs, needs even on short notice. Many commend the caregivers’ punctuality, compassion, and attentiveness to detail during care delivery.
Employee Feedback
Employees appreciate the supportive management team but note challenges in efficiently matching clients with caregivers due to high demand during peak times.
Community Presence
Active presence across Santa Clara County with positive client testimonials emphasizing reliability and compassionate service. Offers personalized consultations to match caregivers with client needs effectively.
Pricing
Pricing varies based on services; known for offering competitive rates compared to other local agencies. Contact directly for details.
Conclusion
With its flexible caregiver referral model and competitive pricing, 1 Plus 1 Cares is an excellent option for families looking for adaptable home care solutions tailored to specific needs.